Company Name: Sustenir Human Resource Consultancy Ltd
Job Category: Social Media
Job Title: Social Media & Administrative Assistant
Job Description: 1. Office Administration - 15%
Manage incoming office calls, providing accurate information or directing inquiries to the appropriate person.
Respond to client emails promptly or escalate as needed.
Welcome guests, ensuring they are well-received.
Direct visitors to the appropriate offices or contacts.
Procure and manage office supplies, including water, stationery, and other essentials.
Run banking and other official errands as required.
Coordinate the renewal of office licenses annually.
Ensure continuous availability of essential utilities including Wi-Fi, airtime, and electricity.
Maintain accurate records of all office expenses.
Act as a liaison between the CEO and internal/external stakeholders, managing communications and ensuring timely responses.
Supervise the office cleaner and ensure the office is kept clean, organized, and presentable.
Monitor and maintain office assets including computers, furniture, and equipment, reporting any damages promptly.
2. Social Media Management & Content Creation - 70%
Manage SHR/Acemycv.com social media presence by creating, posting, and scheduling content across Instagram, Facebook, TikTok, and LinkedIn.
Assist the CEO in videography and editing of short videos.
Respond to comments, direct messages, and inquiries across platforms.
Design and create engaging graphics to support social media content.
Monitor and respond to business-related WhatsApp messages.
3. Career Development Support - 10%
Guide clients on creating or improving their CVs using the company’s system.
Record, track, and follow up on client orders, ensuring accurate documentation and timely delivery.
4. IT & Digital Support - 5%
Liaise with external IT department and service providers for specialized technical support.
