Job Description: Are you passionate about E-commerce and digital marketing? Do you thrive in a fast-paced retail environment where creativity meets conversion? Our client is looking for a results-driven E-commerce Lead to join their growing team and take charge of the online retail experience!
About the Role
As the E-commerce Lead, you will be responsible for managing and growing the online sales channels.
You will oversee website operations, execute digital marketing campaigns and ensure a seamless customer journey from click to checkout. This is an exciting opportunity to play a key role in scaling a dynamic retail brand.
Key Responsibilities
● Oversee the day-to-day operations of the E-commerce website(s), ensuring a smooth and
engaging user experience.
● Update product listings, pricing, images, and promotions in line with marketing objectives.
● Implement and monitor SEO strategies to drive organic traffic and improve search rankings.
● Develop and execute digital marketing campaigns across email, social media, and paid
advertising platforms.
● Analyze web analytics, customer behavior, and campaign performance to optimize conversions.
● Collaborate with design, operations, and inventory teams to maintain stock accuracy and promotional alignment.
● Manage customer support queries related to online orders, ensuring timely and effective resolution.
● Stay ahead of E-commerce trends, tools, and best practices to maintain a competitive edge.
Requirements
● Bachelor’s degree in Marketing, Commerce, Business, or a related field.
● Minimum 3+ years of experience in E-commerce and digital marketing.
● Strong knowledge of website management, SEO, and digital marketing tools (Google
Analytics, Google Ads, Meta Business Suite, etc.).
● Hands-on experience with Shopify, WooCommerce, or other E-commerce platforms.
● Proficiency in social media marketing, email marketing (Mailchimp, Klaviyo, etc.), and paid advertising (Google Ads, Facebook Ads).
● Strong analytical and problem-solving skills with a data-driven mindset.
● Excellent communication and project management abilities.
What We Offer
● A creative and collaborative work environment
● Opportunities for growth and professional development
● Employee discounts on our fragrance and lifestyle products
● Competitive salary and performance-based incentives
