Job Description: Job Purpose:
To provide day-to-day HR administrative support to multiple clients by coordinating key HR functions and serving as a critical link between clients and the HR consultancy team.
Key Responsibilities:
* Perform a wide range of HR administrative duties for multiple client accounts.
* Act as a liaison between the client and assigned HR Consultant, ensuring timely follow-ups and communication.
* Provide on-site HR support at client offices several days a week as assigned.
* Participate in the recruitment lifecycle, including job postings, CV screening, interview scheduling, and reference checks.
* Maintain and update employee records and HR databases with accuracy and confidentiality.
* Draft and issue HR-related letters, including employment contracts, confirmation, warning, and termination letters.
* Assist in managing employee leave schedules and maintaining leave trackers.
* Support in onboarding and offboarding processes.
* Help in the coordination and implementation of HR policies and procedures at client organizations.
* Follow up on employee performance appraisal schedules and compile reports where needed.
* Coordinate training sessions and keep training records up to date.
* Handle general inquiries from client staff on HR matters, escalating issues when necessary.
* Assist in preparation of simple HR reports and documentation for clients.
Person Specification:
* Diploma in Human Resource Management or related field.
* At least 1 year of relevant HR administrative experience (internship experience may be considered).
* Must be self-disciplined, dependable, and proactive in executing tasks.
* Excellent verbal and written communication skills.
* Able to multitask, prioritize, and manage time effectively.
* High level of maturity and professionalism in dealing with confidential information.
* Fast learner with a strong willingness to grow and adapt in a fast-paced HR consultancy environment.
* Willing and flexible to work from different client offices within Nairobi and its environs on a regular basis.
* Strong interpersonal and customer service skills.