Job Description: As a Sales Associate, you will be the face of our brand in-store embodying warmth, elegance, and expert styling to deliver an unforgettable customer experience. Your role goes beyond sales , it’s about creating genuine connections with every woman who walks through our doors.
Key Responsibilities
● Greet and attend to clients with warmth, poise, and professionalism
● Offer styling guidance and upsell pieces to complete a full look
● Ensure immaculate store presentation (folds, steaming, scenting, displays)
● Actively drive store sales through strong product knowledge and relationship building
● Maintain client database and support after-sales follow-up,Vip tracker (e.g. birthdays, special invites etc)
● Assist in inventory management and daily reconciliation
● Support during in-store activations, VIP events, and weekend campaigns
● Provide feedback on client preferences and product performance
● In store sales & inventory reporting.
Qualifications
● Minimum 1–2 years experience in retail or fashion sales
● Strong interpersonal skills and emotional intelligence
● Polished, elegant presence with a passion for style and women’s empowerment
● Excellent communication skills (English & Kiswahili)
● Self-driven, punctual, and highly organized
● Comfortable using POS systems and basic digital tools (WhatsApp, Shopify, etc.)
